DEFINITIONS:

“The Client(s)”: includes all individuals named on the booking form.

“Accommodation” or “chalet”: the chalet (Chalet Iris) as stated on the booking form and all exterior areas).

“Party organiser”: the person signing the booking form and/or any business, firm or corporate entity making or placing a booking.

CONTRACT:

A contract exists between Luxuria Ltd and the client(s) once the deposit and the booking form (signed by the Party Organiser) has been received and receipt has been confirmed by us. The Party Organiser guarantees payment in full of the total cost, and does so on behalf of, and with the consent of all who the booking is made for. Upon receipt of the booking form and correct deposit we will send a confirmation of booking by email detailing the numbers booked and setting out the final balance due from you and its date of payment.

PAYMENT:

For bookings made 8 weeks or more before arrival date a deposit of 25% must be received and then full payment must be received no later than 8 weeks prior to arrival. If a booking is made within 8 weeks of arrival date the full payment must be received with the completed booking form.

If we do not receive all payments in full and on time, we reserve the right to cancel a clients booking and the cancellation charges outlined below will apply.

CANCELLATION:

By the client:

All cancellations must be made in writing by the Party Organiser and will only become effective when received by us. In the event of cancellation the following charges apply:

8 weeks or more before arrival: 25% deposit*

Between 4 and 8 weeks of arrival: 50% total amount

Within 4 weeks of arrival: 100% total amount

Any costs, including legal expenses, involved in us collecting any outstanding amounts will be paid by you in addition to the cancellation charge.

*Deposits are non-refundable under any circumstances

By Luxuria Ltd: Luxuria Ltd reserves the right in any circumstances to cancel your holiday. However, we will not cancel your holiday less than 8 weeks before your scheduled arrival date, except for reasons of “force majeure” including war, political unrest, weather, strikes, acts of god, epidemics, riots, civil strike, industrial disputes, terrorist activity, natural and technical disaster.

If we cancel or make any alteration to the holiday, we will inform the party organiser as soon as possible and will offer, in the case of alteration, the choice of accepting the alternative if available, or in either case, a full refund of all monies paid. We cannot pay expenses, costs or losses incurred by you as a result of a change or cancellation. Luxuria Ltd does not accept any liability or make refunds in respect of any change or cancellation we make as a result of force majeure.

ALTERATIONS:

If the client(s) wish to make alterations to the booking these should be made in writing by the Party Organiser. We will attempt to comply with any reasonable request for an amendment to a booking made after the booking has been confirmed, but cannot guarantee that we will be able to do so. In the event of an amendment, terms and conditions will continue to apply.

INSURANCE:

You must be adequately insured for your holiday. It is your responsibility to ensure the insurance cover you purchase is suitable and adequate for your particular requirements. We do not check your insurance policies.

OTHER CLIENTS:

You will be responsible for your own travel arrangements and insurance.

Clients undertake to behave in such a way as not to disrupt the enjoyment of others or damage Luxuria Ltd’s reputation. Luxuria Ltd reserves the right to terminate without notice, refund or compensation the holiday of any client(s) who in our opinion behaves in such a way as to cause, or be likely to cause, danger, annoyance or distress to a third party or damage to property. We have no further responsibility towards the client(s) including any return travel arrangements or alternative accommodation.

Any breakages or damage to the chalet by the client(s) must be brought to the attention of Luxuria Ltd and paid for before departure. If you do not pay and/or the damage is not noticed until after you leave and/or items belonging in the Chalet have been removed you will pay for these within 14 days after the completion of your holiday. Any costs, including legal expenses, involved in us collecting any outstanding charges will be paid by you in addition to the aforementioned.

Only those clients booked into the chalet and named on the booking form are to enter the chalet and use its facilities. If a client wishes a third party not named on the booking form to visit the chalet it must be arranged with, and agreed by, Luxuria Ltd.

OUR RESPONSIBILITIES:

We aim to ensure that your booking and holiday requirements are met at all times. If you are not satisfied with any aspect please bring this our attention immediately and we will attempt to rectify the problem. If you do not we may not be able to deal with the problem on after your holiday. If you remain unsatisfied please inform us in writing within 14 days of your return.

We accept liability in the event that the services which we agree to provide are deficient or not of reasonable standard.

TRANSFERS:

If the client(s) accept a free transfer we will take due care to ensure we pick you up promptly on arrival and that you reach your destination on time for your onward travel on your day of departure. However if delays occur that are beyond our control and are not due to our negligence, leading to guests waiting or missing their onward transport, we will not be liable for any resulting costs.

ACCESS TO THE CHALET:

Access to the Chalet is from 3pm on your date of arrival and client(s) must vacate the chalet by 10am on departure day. This is to ensure we have time to prepare the chalet for all arriving guests.

CHILDREN:

Children must be supervised by parents at all times when in the chalet. Luxuria Ltd is not responsible for the supervision of children.

OTHER SUPPLIERS:

Luxuria Ltd may provide details of other suppliers for services you require during your stay or make bookings with them on your behalf at your request. This does not mean we recommend these suppliers and any bookings made with them will be subject to the suppliers own terms and conditions.

INDEMNITY:

The Party Organiser signs the booking form and accepts these Terms and Conditions on behalf of the client(s) and shall be responsible for all actions, loss, damage and costs caused by any client(s). They shall indemnify Luxuria Ltd against any claims including legal costs made against the company by any person or company.

WEBSITE INFORMATION:

Luxuria Ltd makes every effort to ensure all information provided on our website (www.chalet-iris.com) and in any literature is accurate.

A contract is made based on the terms of these booking conditions which are governed by English law and both parties shall submit to the jurisdiction of the English courts at all times. Luxuria Ltd does not accept any liability or make refunds in respect of any change or cancellation we make as a result of force majeure.

ALTERATIONS:

If the client(s) wish to make alterations to the booking these should be made in writing by the Party Organiser. We will attempt to comply with any reasonable request for an amendment to a booking after the booking has been confirmed, but cannot guarantee that we will be able to do so. In the event of an amendment, terms and conditions will continue to apply.

INSURANCE:

You must be adequately insured for your holiday. It is your responsibility to ensure the insurance cover you purchase is suitable and adequate for your particular requirements. We do not check your insurance policies.

OTHER CLIENTS:

You will be responsible for your own travel arrangements and insurance.

Clients undertake to behave in such a way as not to disrupt the enjoyment of others or damage Luxuria Ltd’s reputation. Luxuria Ltd reserves the right to terminate without notice, refund or compensation the holiday of any client(s) who in our opinion behaves in such a way as to cause, or be likely to cause, danger, annoyance or distress to a third party or damage to property. We have no further responsibility towards the client(s) including any return travel arrangements or alternative accommodation.

Any breakages or damage to the chalet by the client(s) must be brought to the attention of Luxuria Ltd and paid for before departure. If you do not pay and/or the damage is not noticed until after you leave and/or items belonging in the Chalet have been removed you will pay for these within 14 days after the completion of your holiday. Any costs, including legal expenses, involved in us collecting any outstanding charges will be paid by you in addition to the aforementioned.

Only those clients booked into the chalet and named on the booking form are to enter the chalet and use its facilities. If a client wishes a third party not named on the booking form to visit the chalet it must be arranged with, and agreed by, Luxuria Ltd.

OUR RESPONSIBILITIES:

We aim to ensure that your booking and holiday requirements are met at all times. If you are not satisfied with any aspect please bring this our attention immediately and we will attempt to rectify the problem. If you do not we may not be able to deal with the problem on after your holiday. If you remain unsatisfied please inform us in writing within 14 days of your return.

We accept liability in the event that the services which we agree to provide are deficient or not of reasonable standard.

TRANSFERS:

If the client(s) accept a free transfer we will take due care to ensure we pick you up promptly on arrival and that you reach your destination on time for your onward travel on your day of departure. However if delays occur that are beyond our control and are not due to our negligence, leading to guests waiting or missing their onward transport, we will not be liable for any resulting costs.

ACCESS TO THE CHALET:

Access to the Chalet is from 3pm on your date of arrival and client(s) must vacate the chalet by 10am on departure day. This is to ensure we have time to prepare the chalet for all arriving guests.

CHILDREN:

Children must be supervised by parents at all times when in the chalet. Luxuria Ltd is not responsible for the supervision of children.

OTHER SUPPLIERS:

Luxuria Ltd may provide details of other suppliers for services you require during your stay or make bookings with them on your behalf at your request. This does not mean we recommend these suppliers and any bookings made with them will be subject to the suppliers own terms and conditions.

INDEMNITY:

The Party Organiser signs the booking form and accepts these Terms and Conditions on behalf of the client(s) and shall be responsible for all actions, loss, damage and costs caused by any client(s). They shall indemnify Luxuria Ltd against any claims including legal costs made against the company by any person or company.

WEBSITE INFORMATION:

Luxuria Ltd makes every effort to ensure all information provided on our website (www.chalet-iris.com) and in any literature is accurate.

A contract is made based on the terms of these booking conditions which are governed by English law and both parties shall submit to the jurisdiction of the English courts at all times.

Luxuria Ltd

 

Stunning day today!

Stunning day today!

"It's the most snow since 1966!"

“It’s the most snow since 1966!”

“It’s the most snow since 1966!” The huge Paradiski area, which combines Les Arcs, Vallandry and La Plagne, has announced that snow levels in parts of the domain are the deepest they have been at this time of year for 46 years! At 1600m the snow depth is at 175cm (just under six feet) and...
Chalet Iris is ready for the opening of the 2011 - 2012 season

Chalet Iris is ready for the opening of the 2011 – 2012 season

Special Offer 2 for 1 lift passes

Special Offer 2 for 1 lift passes

Any guest staying at Chalet Iris between the 7th -28th January is entitled to benefit from our special 2 for 1 offer on Les Arcs lift passes. This is a saving of €124.25 for 7 days!
Winter is Approaching!

Winter is Approaching!

Winter is approaching fast and many of France’s ski and snowboarding resorts have had their first dumps of snow. Check out http://www.snow-forecast.com/resorts/Les-Arcs/6day/mid to see Les Arcs, Vallandry and La Plagne’s base layer building
New Boot Warmer

New Boot Warmer

Chalet Iris is pleased to announce that it has installed a boot and glove warmer to make sure our guests hands and feet are dry and warm before going on the mountain.
Connect on Facebook with Chalet Iris

Connect on Facebook with Chalet Iris

Chalet Iris has had a great start to the 2011/2012 season and is booked for 40% of the season so far. Please like our facebook page: http://www.facebook.com/pages/Chalet-Iris-Nancroix-French-Alps/147015015335300 And keep up to date with our special offers for Chalet Iris facebook friends.
Firewood Ordered!

Firewood Ordered!

One of our favourite features at Chalet Iris is our wide glass Rika woodburning stove. Firewood for our woodburning stove has been just been ordered to arrive in plenty of time before our first guests arrive on the 10th December.
New Chalet Hosts

New Chalet Hosts

We are very pleased to announce Ellie and Kevin as Chalet Iris’ hosts for the forthcoming 2011/2012 season. Ellie and Kevin’s menus for the season are not only delicious but look stunning too. You will have to come and stay to see what is on the menu so we don’t spoil any surprises.
New Luxury Food Menu for 2012

New Luxury Food Menu for 2012

After a hard day on the slopes, what could be better than coming home to freshly baked cakes and cookies, followed by a beautiful, home-cooked 3 course meal and wine. For the new 2012 winter season, the menu at Chalet Iris has been overhauled to bring you some of the best tasting food on the...
Relax in the cosy warm lounge

Relax in the cosy warm lounge

The First Floor is an open plan lounge and a great  place to relax in. It has four sofas, two in front of our lovely Rika woodburning stove and the other two in front of a 42″ plasma TV. We have Freesat which includes all the main UK channels, there is a DVD player, ipod...
Chauffeur Service

Chauffeur Service

This season Chalet Iris has exclusive use of a brand new 9 seater Ford Tourneo minibus fully equipped with winter tyres. The chauffeur service is available for guests to take them to and from the slopes which are 5 minutes drive away.